Purchase Requests

Purchase Requests allow customers to submit a request before a purchase is fulfilled. This is useful for products that require manual review or approval before delivery: such as exclusive access, custom services, or role-restricted items.

How It Works

1. A customer submits a purchase request for a product (with an optional message)
2. The request enters a Pending state and appears in the admin panel
3. An admin reviews the request and either approves or denies it
4. The customer is notified of the decision via email and Discord DM (if configured)

Admin Interface

Navigate to Admin Panel > Purchase Requests.

The list displays all requests with:

• Request ID
• Customer username and user ID
• Product name
• Customer message
• Current status (color-coded badge)
• Actions

Search: Filter requests by ID, user ID, username, product name, or message content.

Request Statuses

Status	Color	Description
Pending	Yellow	Awaiting admin review
Approved	Green	Admin approved: customer can proceed
Denied	Red	Admin denied the request
Fulfilled	Gray	Purchase has been completed

Approving a Request

1. Find the request in the list
2. Click Approve
3. The request status changes to Approved
4. The customer receives an PURCHASE_REQUEST_APPROVED notification (email + Discord DM)

Denying a Request

1. Find the request in the list
2. Click Deny
3. Optionally enter a note explaining the reason
4. Click Confirm
5. The request status changes to Denied
6. The customer receives a PURCHASE_REQUEST_DENIED notification with the note (if provided)

Notifications

Event	Channels
PURCHASE_REQUEST_APPROVED	Email, Discord DM, Webhook
PURCHASE_REQUEST_DENIED	Email, Discord DM, Webhook

Permissions

Permission	Access
owner	Full access
MANAGE_PURCHASE_REQUESTS	View, approve, and deny purchase requests