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Checkout

The /checkout command generates direct checkout links for Shopify products, allowing staff to quickly create pre-filled carts for customers. This command is only accessible to staff members.

Overview​

Create instant checkout links with pre-selected products and quantities. Perfect for:

  • Assisting customers with purchases
  • Creating custom product bundles
  • Quick order processing
  • VIP customer support
  • Direct sales through Discord

How to Use​

Command: /checkout

Required:

  • variant_id_1 - The first product variant to add to checkout (autocomplete enabled)

Optional:

  • quantity_1 - Quantity for the first item (defaults to 1)
  • variant_id_2 through variant_id_5 - Additional product variants (up to 5 total items)
  • quantity_2 through quantity_5 - Quantities for additional items
  • send_to - Send the checkout link directly to a specific user via DM

Example:

/checkout
  variant_id_1: Blue T-Shirt (Medium) - $29.99
  quantity_1: 2
  variant_id_2: Black Hoodie (Large) - $49.99
  quantity_2: 1
  send_to: @Customer

Using Autocomplete​

The variant ID fields feature smart autocomplete to help you find products easily.

How Autocomplete Works​

  1. Start typing a product name, SKU, or variant ID
  2. Matching products appear in a dropdown
  3. Select the product you want

Search Tips​

You can search by:

  • Product name - "T-Shirt", "Hoodie"
  • Variant name - "Medium", "Blue", "Large"
  • SKU - Product SKU if configured
  • Price - Products show their price
  • Variant ID - Direct ID number

Example searches:

  • Type blue → Shows all blue variants
  • Type shirt → Shows all shirt products
  • Type 29.99 → Shows products at that price
  • Type 12345 → Finds variant ID 12345

Response Examples​

🛒 Checkout Link Generated

Click the link below to checkout:

[Go to Checkout](https://yourstore.com/cart/12345:2,67890:1)

Items (2)
**Item 1:** Variant ID `12345` × 2
**Item 2:** Variant ID `67890` × 1

Success (Sent to User)​

✅ Success
Checkout link sent to Customer#1234

Error - No Items​

❌ Error
No items provided for checkout.

Error - DM Failed​

❌ Error
Failed to send DM to Customer#1234. They may have DMs disabled.

Understanding Variant IDs​

What is a Variant?​

In Shopify, each unique combination of product options is a "variant":

Product: T-Shirt Variants:

  • Blue / Small
  • Blue / Medium
  • Blue / Large
  • Red / Small
  • Red / Medium
  • Red / Large

Each variant has a unique ID number used to identify it.

Why Variants Matter​

The checkout command uses variant IDs (not product IDs) because:

  • Customers need specific sizes/colors/options
  • Each variant has its own price and inventory
  • Links must specify exact items

Finding the Right Variant​

Use autocomplete! Type:

  • Product name + option (e.g., "T-Shirt Medium")
  • Color + product (e.g., "Blue Hoodie")

The autocomplete shows: Product Name (Variant) - Price

Adding Multiple Items​

You can add up to 5 different items in a single checkout link.

Example: Creating a Bundle​

/checkout
  variant_id_1: T-Shirt (Medium) - $29.99
  quantity_1: 1
  variant_id_2: Jeans (32x32) - $59.99
  quantity_2: 1
  variant_id_3: Socks (One Size) - $9.99
  quantity_3: 2

This creates a checkout with:

  • 1× T-Shirt (Medium)
  • 1× Jeans (32x32)
  • 2× Socks (One Size)

Total items in cart: 4

tip

You only need to fill in as many variant slots as you need. If you're only checking out 2 products, just use variant_id_1 and variant_id_2.

Sending to Customers​

Direct DM to Users​

Use the send_to option to send the checkout link directly to a Discord user.

Example:

/checkout
  variant_id_1: Premium Package - $99.99
  send_to: @VIPCustomer

What Happens:

  1. The bot sends a DM to the specified user
  2. DM includes the checkout link and item details
  3. You receive a confirmation message
  4. User can click the link to complete purchase

When DMs Fail​

If the user has DMs disabled or has blocked the bot:

  • You'll receive an error message
  • You can copy the link manually and send it yourself
  • Or ask the user to enable DMs and try again

Use Cases​

Customer Support​

Scenario: Customer asks about buying specific items

Customer: "Can I get 2 blue shirts and 1 black hoodie?"
Staff: *Uses /checkout with those items*
Staff: /checkout variant_id_1: [Blue Shirt] quantity_1: 2 variant_id_2: [Black Hoodie] send_to: @Customer
Staff: "I've sent you a checkout link with those items!"

Custom Bundles​

Create special product combinations:

/checkout
  variant_id_1: Starter Kit - $49.99
  variant_id_2: Premium Add-on - $29.99
  variant_id_3: Extended Warranty - $19.99
  send_to: @NewCustomer

Quick Reorders​

Help customers quickly reorder previous purchases:

Staff: "I'll create a checkout with your usual order"
/checkout
  variant_id_1: [Previous Item 1]
  quantity_1: 2
  variant_id_2: [Previous Item 2]
  quantity_2: 1
  send_to: @RegularCustomer

VIP Sales​

Process exclusive deals:

/checkout
  variant_id_1: Limited Edition Item - $199.99
  send_to: @VIPMember

The generated link follows this format:

https://yourstore.com/cart/VARIANT_ID:QUANTITY,VARIANT_ID:QUANTITY

Example:

https://yourstore.com/cart/12345:2,67890:1
  • Variant 12345 with quantity 2
  • Variant 67890 with quantity 1

What Customers See​

When customers click the link:

  1. They're taken to your Shopify store
  2. The cart is pre-filled with the specified items
  3. They can review quantities and products
  4. They can add more items or remove items
  5. They proceed to checkout when ready

Important Notes​

  • Links work for anyone who clicks them (not user-specific)
  • Customers can modify the cart before checking out
  • The link doesn't apply discounts (use discount codes separately)
  • If a variant is out of stock, customers will see an error

Best Practices​

Verify Before Sending​

  1. Check variant details in autocomplete
  2. Confirm quantities are correct
  3. Verify you're sending to the right user

Combine with Other Commands​

Create a complete sales flow:

Step 1 - Create discount:

/discount create code: VIP20 type: Percentage value: 20 usage_limit: 1

Step 2 - Generate checkout:

/checkout variant_id_1: [Product] send_to: @Customer

Step 3 - Share discount:

DM to customer: "Use code VIP20 at checkout for 20% off!"

Inventory Awareness​

  • Verify items are in stock before creating links
  • Use /inventory command to check stock levels
  • Inform customers if items are low in stock

Communication​

  • Explain what the link does before sending
  • Include discount codes if applicable
  • Let customers know they can modify the cart
  • Be available for questions after sending

Troubleshooting​

"No items provided for checkout"​

You didn't specify any variant IDs. Make sure to select at least variant_id_1.

Possible causes:

  • Invalid variant ID
  • Shopify API connection issue
  • The variant no longer exists

Solution: Try selecting the variant again using autocomplete.

"Failed to send DM"​

The user has one of these settings:

  • DMs disabled from server members
  • Privacy settings blocking DMs
  • They blocked the bot

Solution:

  1. Ask the user to enable DMs
  2. Or send the link manually in a channel/thread

Autocomplete Shows No Results​

Possible causes:

  • No products in your store
  • Products not published
  • Shopify API connection issue

Solution: Check your Shopify admin to verify products exist and are published.

If customers report the link isn't working:

  • Verify the variant still exists in Shopify
  • Check if the product is published
  • Ensure the variant is available for sale
  • Try generating a new link

Permissions Required​

To use this command, you need:

  • A staff role configured in bot settings

Technical Details​

Variant Limit​

Up to 250 products are loaded for autocomplete, showing the most recently updated variants first.

Autocomplete Limit​

Up to 25 matching results are shown at a time. Narrow your search if you don't see what you need.

Checkout links do not expire and can be used multiple times.

Cart Behavior​

  • Links create a new cart (don't merge with existing carts)
  • Customers can still modify quantities
  • Cart persists across sessions

Tips for Staff​

  • Bookmark frequently used products for quick reference
  • Keep a list of common variant IDs for popular items
  • Test checkout links yourself before sending to customers
  • Use descriptive communication when sending links
  • Follow up to ensure customers complete their purchase
  • Track which products you frequently sell through Discord
  • Combine with inventory checks to avoid overselling
  • Use bundles to increase average order value
  • Create pre-configured links for special promotions
  • Save time by using autocomplete effectively

Example Workflows​

New Customer Onboarding​

Customer: "I'm interested in your starter package"
Staff: "Great! Let me set that up for you with our welcome discount."

/discount create code: WELCOME15 type: Percentage value: 15 usage_limit: 1

/checkout
  variant_id_1: Starter Package - $99.99
  variant_id_2: Bonus Item - $14.99
  send_to: @NewCustomer

Staff (DM): "I've sent you a checkout link! Use code WELCOME15 for 15% off your first order!"

Bulk Order Assistance​

Customer: "I need 10 of the blue shirts in medium"
Staff: "No problem! Creating that for you now."

/checkout
  variant_id_1: Blue Shirt (Medium) - $29.99
  quantity_1: 10
  send_to: @Customer

Staff: "Checkout link sent! You're getting the bulk discount automatically."

Limited Edition Release​

Staff: "New drop just went live!"

/checkout
  variant_id_1: Limited Edition Sneaker - $199.99
  send_to: @VIPCustomer

Staff (DM): "First access to the new release. Link is ready when you are!"